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Operations Manager

Don’t hesitate to explore this exciting career opportunity with an industry-leading HVAC, Plumbing, & Electrical service and facility management company based in Nesbit, MS, and serving customers throughout West Tennessee & Northern Mississippi.

This position offers a generous base salary, bonus, substantial benefits package, and a team-oriented work environment. This is an excellent opportunity for an individual with a proven track record of success in residential & commercial HVAC, plumbing, and electrical operations management.

Typical Responsibilities Include:

  • Manages the entire operations and oversees the day-to-day operational and tactical aspects of installation, service, and maintenance for all service agreements.
  • Implements quality assurance programs/procedures to ensure customer satisfaction and to strengthen customer relationships.
  • Fosters a culture that ensures excellent customer service by confronting issues openly and quickly, and resolving customer complaints/dissatisfaction.
  • Manages Office Staff and Technicians and assesses training needs by selecting training programs for team members.
  • Challenges others to develop as leaders while clarifying roles and responsibilities.
  • Participates in all programs relating to performance evaluations and career development planning.

OPERATIONS MANAGER APPLICATION

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